SpinSamba Casino Privacy Policy
This Privacy Policy explains how SpinSamba collects, uses, stores and protects personal information for players in Canada. We describe the categories of information we process, how we use it to operate accounts and payments, and the choices you have about your data. If you have questions or a request about your privacy, please contact [email protected].
Types of data we collect
Personal data
We collect personal information you provide when registering or verifying your account, such as full name, date of birth, residential address, email, phone number and government-issued ID when required for KYC checks. We also store account credentials and profile preferences.
Technical data
We collect device and connection information needed to deliver the service, including IP address, browser type, operating system, device identifiers, and approximate location derived from IP. We also log user activity and session data to maintain security and improve site performance.
Transactional data
Transactional records include deposit and withdrawal history, wager and game activity, payment method details and any notes required to process payments and resolve disputes. Where possible, sensitive payment details are stored only in tokenized or masked form by our payment partners.
How we use your information
We use personal and technical information to create and manage accounts, verify identity, process payments, prevent fraud, and comply with legal obligations. We also use aggregated or anonymized data to analyse site usage and to maintain and improve our services. When you opt in to communications, we may send account notices and service-related messages.
Data protection practices
We protect information using industry-standard security measures such as access controls, encryption in transit and at rest, secure hosting and regular security reviews. Access to personal data is limited to employees and service providers who need it to perform their duties. While we strive to protect data, no system is completely secure and we cannot guarantee absolute security.
Cookies and tracking technologies
We use cookies and similar technologies to manage sessions, remember preferences, and analyse site usage. Third-party analytics and advertising providers may set their own cookies on your device. You can manage cookie preferences through your browser settings or the cookie controls provided on the site. Disabling certain cookies may affect functionality.
Information sharing and third parties
We share information with trusted service providers who perform services on our behalf, such as payment processors, identity verification, fraud prevention, customer support and hosting. We may disclose personal data to comply with legal obligations or to protect our rights and safety. We do not sell your personal information.
User rights - access, correction and deletion
You have the right to access, correct or request deletion of personal information we hold about you. You can update basic account details in your account settings. For other requests, contact [email protected]. We may need to verify your identity before fulfilling requests and we cannot delete information that we are legally required to retain for record-keeping, dispute resolution or security purposes.
Privacy policy updates
We may update this policy from time to time to reflect operational or legal changes. Material changes will be posted on the site and, when appropriate, notified to registered users by email. Continued use of the service after updates constitutes acceptance of the revised policy.